7 Things to Consider When Hiring a Window Cleaning Service

Residential Window Cleaning Service

7 Things to Consider When Hiring a Window Cleaning Service

When hiring a Lancaster PA window cleaning company, there are many key aspects homeowners don’t know. While there are many reputable window washing companies in town, there are some companies that truly standout. The key to hiring the best company in Lancaster PA is to know what every professional company should offer.

Bonded and Insured

Being bonded and insured is of the utmost importance to a homeowner. When a window cleaning company enters your home, they must have the proper insurance in place. If a worker falls inside of your home, you would be liable for damages even though they work for a professional company.

By being insured, any window washing injuries will be covered under the company’s policy. This alleviates the homeowner of any liabilities and safeguards the company’s employees in the event that they become injured. Worker’s compensation will be granted to the employee and as the homeowner, you will not have to pay any fees related to the injuries.

Every insured company in Lancaster PA will provide a certificate of insurance on request. This is a necessity that every company must hold – for your safety and theirs.


Many people pose as window cleaning professionals, but they take the client’s money and run. Oftentimes, these companies will be new and you can instantly tell that they are not professional. What are a few clues that give away a company that lacks professionalism?

  • Uniforms: Does the respective company wear uniforms?
  • Business Cards: Are business cards offered?
  • Transportation: Do they drive a vehicle that displays the company’s logo?

If you visit a physical location in Lancaster PA, you will also be able to tell how professional they are by the state of their office. This may mean a lack of a logo, paperwork, documents or tidiness.

Safety Standards

Window cleaning can be a very dangerous task. When a worker has to use a ladder to reach second or third story windows, they can easily become injured. Furthermore, the company may cause damage to the home if they do not adhere to proper safety measures.

Asking the window washing professional about their required safety training is of the utmost importance. OSHA safety standards should be followed as well as the appropriate retraining needed every year. By providing a high safety standard, you will know that the company has your best interests in mind.

Employee Standards

Employee screening is essential in the business world. If a Lancaster PA company does not screen their employees for background checks, they may be hiring criminals to do their window washing. The outside process of window cleaning may not be an issue in this case, but interior cleaning will have to proceed with caution.

Equipment Used

If a window washing professional comes to your home with just a kitchen rag, how professional can they truly be? There are commercial window cleaning products that every company in Lancaster PA should have in the window cleaning business.

This may be power washers, industry-grade cleaners or even extensions to be able to reach windows that are off of ground level.


When the job is complete, you will have to ensure that the window cleaning is up to your standards. This means that your windows should be streak-free as well as crystal clear. Obviously, if there is an issue, you should alert your Lancaster PA service provider immediately.

Windows will become dirty within just a few weeks, so not calling them for 2 weeks after the job is complete is simply not a good choice. Instead, ask them before hiring them if they offer a guarantee on the work that they provide.

References are Everything

The references given to a window washing company are worth their weight in gold. In fact, you should never hire a company in Lancaster PA without them having a few references already in place. How can you find these window washing references?

  • Friends: Friends in and around Lancaster PA will be able to let you know if they have used a company in the past and if they approve of the work they had done.
  • Reviews: Many sites, such as Yelp, offer reviews on local Lancaster PA companies. These reviews will indicate a person’s experience and how they felt after the job was done.
  • BBB: The Better Business Bureau will log any complaints against a specific company. If there are major complaints, you can view them right on the BBB site. This is a sure way to see how well business is conducted by a specific company.

Lancaster PA residents have a lot of great resources in which they can use to ensure that their windows will be shined to perfection. Through the use of these resources, you will be able to find a well-priced company that cares for your safety, offers a guarantee and comes backed with natural references from true past clients.